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FAQ

The way to process sample order is: we will issue proforma invoice (P/I) immediately after receiving buyer’s order request, buyer confirm that all the details on the P/I are correct, then pay according to the payment term on the P/I, we will send out samples in 5 -10 working days.

Yes, we accept small orders, even 1pcs.

We will provide free samples  with some qualified customers. Please contact us for more details at sales@ledytok.com.

For small orders (less than US$800) or sample order, you can pay us via Western Union. As for large orders, we would like to recommend T/T. We prefer full payment for less than USD 10,000.00 or usually collect 50% of total amount as deposit, and collect the balance before shipment if more than USD 10,000.00.

Usually 15 working days upon receipt of the deposit.

We usually ship small orders by air. There are several choices, such as DHL, FedEx, UPS. If you already have an account with DHL, UPS or other couriers,  we can send the goods under your account.

For large orders, sea shipment is prefered. We accept both FOB and CIF.